
Now close the Outlook application and then restart it.This has disabled the Cached Exchange Mode. Click on Advanced tab, then under Cached Exchange Mode Settings section, clear the checkbox Use Cached Exchange Mode and click on OK.On Server Settings page, click on More Settings option.Select your Exchange account and click on Change option.Go to File>Account Settings>Account Settings. Perform the following steps for this action: Cached Exchange Mode Settingsĭisable cached mode, restart Outlook, Enable cached mode. See, if performing this action has resolved the issue. To reconnect the shared mailbox, repeat steps from 1 to 6 and then from Advanced tab, select your shared mailbox and click Add to connect it again.Select Advanced tab, then select your shared mailbox and click on Remove option.On the next Server settings page, click on More Settings.

#What is a shared mailbox in outlook manual
That is why he takes help from the manual tricks in order to get rid or resolve this synchronization issue in shared mailbox. The user cannot claim any reason responsible for this synchronization issue with determination. Native Methods to resolve shared mailbox synchronization issue This synchronization issue is common among Outlook 2010, Outlook 2013 and Outlook 2016 versions. Such conditions can halt the progress of work in between. The symptoms including unable to access or receive the emails from the shared mailbox by a user or a message is sent but not received by the other user. Access delegation is also convenient with the same name feature available in the Account Settings of the application.īut as there is always the chance of other Outlook errors, synchronization issue can develop any time while trying to access the shared mailbox by the authorized user. It is easy to add the shared mailbox in the Outlook application using Account Settings feature using the Advanced tab in the More Settings of the selected Exchange account. So, shared mailboxes have an important role in Outlook application and convenient for team work in any organization. Sharing responsibilities, resolving and putting up enquiries.
#What is a shared mailbox in outlook Offline

For unaware and new users, shared mailbox is a mailbox allowed in Outlook that can be accessible by more than 1 user with provided access permissions. Most Outlook users might be aware of the shared mailboxes and its uses.
